Set out below are the terms and conditions by which Airportskarz conduct its business with the Client (The account holder), the Passenger (the person travelling) and the Booker (the person booking journeys or using our website). Airportskarz reserve the right to vary these terms and conditions of trading without notice.


“We” “Us” and “Our” means Airportskarz

Airportskarz is based in London. We are fully licensed private hire business and registered as Airportskarz by PCO. (PCO licence no: 078480103). We are trading as Airportcars-london.com and Vip-travels.com Other trading names registered under us can be viewed at transport for London’s website under Taxi & Private hire section.


2.1 The terms and conditions set out herein shall apply between Airportskarz and the party whose name and address is set out in the Account Application Form (“the Customer”) or the Passenger(the person travelling) or the Booker (the person booking journeys) and shall apply to the provision of any and all carriage, courier or delivery services (“the Services”) undertaken by Airportskarz for the Customer during the continuance of this Agreement and any and all other terms, warranties and/or conditions implied by statute and/or common law and hereby expressly excluded to the fullest extent permitted by law. Whilst we do our utmost to ensure our drivers are punctual, you will understand that we cannot accept responsibility for delays caused by circumstances out of our control.

The driver will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits. Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and will be billed accordingly for any repair or valeting required in order to reinstate a vehicle to working order. We may provide subcontracted vehicles occasionally.

If you have any complaints or comments please write to:
Airportskarz, 45 Waters Road, SE6 1UF

We requests a minimum of 3 hours (Between 6.00am to 22.00) and 4 hours (From 22.00 to 6.00am) notice for any online bookings.


Airportskarz reserve the right to refuse to carry any persons or objects that the driver deems to be likely to cause him or his vehicle harm or damage in whatsoever form. The judgment of the driver will be final. We may charge for any costs involved


We calculate fares based upon mileage incurred, time and out of pocket expenditure. The charge rate will vary according to the type of vehicle/service required for the journey. We operate fixed rates for most journeys to or from the local areas to: London airports and to most London postal codes. Most journeys are quoted travelling via the shortest route. If the route varies from this, e.g. by request from the customer to use a motorway route or the driver has to avoid a traffic related problem, Airportskarz reserve the right to charge the Client for any extra mileage and time.


4.1 Airportskarz reserves the right to alter or vary these terms and conditions at its absolute discretion upon giving reasonable notice to the Customer and without prejudice to the generality or the aforesaid the Company reserves the right to change the Courier Charges. No representations made or variations in or additions to these terms and conditions or warranty given by any person acting or purporting to act on behalf of Airportskarz shall have any force or effect whatsoever unless confirmed in writing by an authorised individual of Airportskarz.


5.1 It is a condition of this agreement that invoices shall be paid in full within 30 days of issue thereof. Should any invoice not be paid within 30 days any outstanding invoices shall immediately become due and payable.

5.2 Without prejudice to Airportskarz rights hereunder all monies due to Airprotskarz in respect of provision of the Services which are not paid by the due date for payment shall bear interest on the balance of such monies due from time to time at the rate of 2.5% per month until payment is received by Airportskarz in respect thereof.

5.3 The Customer shall not be entitled for any reason to withhold payment of monies due to Airprotskarz and in particular shall not be entitled to do so in circumstances where the Customer is in dispute with Us and/or claims money or compensation from Us(Airportskarz) in respect of the Services.


6.1 At any time of opening the Customers account with the Airportskarz, We may set a limit on the total amount which may be outstanding as unpaid on such account at any one time. Airportskarz may in its discretion refuse to provide the Services in the event of this limit being exceeded.


7.1 The customer will be issued with a security account number which must be quoted on all bookings. (For account customers). Notwithstanding the aforesaid, Airportskarz does not accept any responsibility whatsoever when security account numbers are used by unauthorised personnel and/or for unauthorised purposes.


8.1 Airportskarz does not have insurance for goods or property (of whatsoever nature) in transit (in transit for other purposes of this clause being from the time the goods or property are collected by Us up to and including delivery thereof), and the Customer is advised to effect such insurance as the Customer deems necessary for the carriage of goods and/or property by Us.

8.2 Airportskarz Service vehicle(s) and sub-contracted vehicles are fully insured for passengers and third party claims. However, customer’s properties are carried entirely at their own risk and We shall not be held responsible/liable for any loss/damage to such property.


9.1 Airportskarz shall not undertake the carriage or delivery of:-

9.1.1 money or securities (whether cash, cheques, bankers drafts, bonds, share certificates or in any other form), antiques, precious metals, furs, or jewellery (in any form whatsoever) of whatever amount or value.

9.1.2 any goods or property (of whatsoever nature) of an intrinsic value of more than £50

9.1.3 any goods or property of a hazardous, dangerous, inflammable, explosive or noxious nature, or are illegal to possess under existing English Law, and/or

9.1.4 any goods or property (of whatsoever nature) which may deteriorate in transit. UNLESS the Customer has prior to the commencement of the Service in respect of such goods or property expressly notified Us as to the nature and value of the same and We have expressly agreed in writing that We shall carry and deliver the same on such terms and conditions.

9.2 Airportskarz shall be entitled to destroy or dispose of goods or property referred to in clauses 8.1.3 and 8.1.4 in such manner as We think fit if in the Our opinion it is proper to do so and We shall account to the Customer for money We receive (if any) on such destruction or disposal in excess of the costs incurred by Us in so disposing of or destroying the goods or property.

9.3 Without prejudice to the provisions of clause 9.1 Airportskarz shall not in any event be liable directly or indirectly for:-

9.3.1 consequential loss (whether for loss or profit or otherwise) and/or

9.3.2 loss, damage and/or breakage to china, glass ceramics or other breakables whether arising from the acts, omissions or negligence of the Company and/or its employees and/or agents or arising otherwise howsoever.

9.4 Without prejudice to the generality of clauses 8.1 and 8.3 in particular Airprotskarz shall not be liable for any loss and/or damage arising directly or indirectly from:-

9.4.1 breakdown, accident, adverse weather conditions.

9.4.2 any act or omission on the part of the Customer.

9.4.3 any clause, act or circumstance beyond the control of Us (including, without limitation, any strike, (official or not) lock-out or other form of industrial action or labour dispute, governmental regulations, legal restrictions, embargoes, fire, flood, Act of God, any consequence of riot, war, invasion, act of foreign enemy, hostilities (whether war be declared or not) civil war, acts of terrorism, rebellion, military or usurped power, confiscation, requisition or destruction of or damage to property by or upon the order of or in the name of any Government or public local authority.)

9.4.4 inadequate or inappropriate packaging of goods, or incorrect or inadequate labelling or instructions received from the customer and/or

9.4.5 Airportskarz being prevented or hindered from delivering the goods or property

9.5 Without prejudice to the generality and effect of the foregoing provisions of this clause 8 the liability of Us for each delivery or courier service undertaken by Us howsoever arising and whether direct or indirect and including but not limited to liability arising from the acts, omissions or negligence of Us and/or our employees and/or agents or arising otherwise howsoever shall in any event be limited to the lesser of:-

9.5.1 £150 or

9.5.2 the intrinsic value of the goods or property comprised in such delivery or courier service

9.6 The provision of clauses 9.3, 9.4, 9.5 and 11.1 apply to liability for loss or damage to goods or property and do not apply to liability for death or personal injury.


10.1 Airportskarz shall use reasonable endeavours to deliver the Customer and the Customer’s goods or property on time , however time for delivery shall not in any event be of the essence and Airportskarz makes no warranty that the Customer or Customer’s goods or property shall be delivered within the Customers stipulated time period (if any) and/or within any time period stated by Us unless expressly agreed in writing by Us. 10.2 In the event that the Company is unable for whatever reason to deliver the Customer or the Customer’s goods or property then the Company reserves the right to charge the Customer for any and all costs and expenses incurred in doing so and/or for any costs or storage of the goods or property.


11.1 Without prejudice to the foregoing provisions of this Agreement Airportskarz shall not in any event be liable for any loss and/or damage howsoever arising including but not limited to liability arising from the acts, omissions or negligence of Us and/or our employees and/or agents and arising otherwise howsoever unless the Customer has notified Us (with reasonable particularity) as to the nature and extent of such loss or damage within 7 working days of the date upon which the same occurred.

12. LIEN

12.1 Without prejudice to Airportskarz rights hereunder or arising otherwise howsoever, We reserves the right to exercise a lien over the Customer’s goods and/or property pending payment in full or outstanding invoices.


13.1 This Agreement may be terminated by either party by one months notice in writing to the other.

13.2 In the event of the Customer being in breach of any of the terms and/or conditions of this Agreement We shall have the right (without prejudice to any other rights it may have) to terminate this Agreement or suspend provision of the Services, or suspend the Customer’s account facility, forthwith and without notice.


14.1 The parties hereto submit to the exclusive jurisdiction of the Courts of England and Wales.


15.1 This Agreement contains all the terms agreed by the parties regarding the subject matter hereof and supersedes any prior agreements, understandings or arrangements between them, whether oral or in writing, and no representation undertaking or promise shall be taken to have been given or be implied from anything said or written prior to this Agreement except as expressly set out in this Agreement.


16.1 Any notice to be given by any party to the other under this Agreement shall be sufficiently served if left at, or sent by prepaid registered post or recorded delivery service or telefax or telex to the party to be served at. Its address as set out in this Agreement or such other address as it may notify for such purpose and shall be deemed to have been served when so left or sent by telefax or telex or in the case of posting 24 hours after the same was posted. In proving service by post it shall only be necessary to prove that the communication was contained in an envelope which was duly posted in accordance with this clause.


17.1 No forbearance, indulgence or failure by the Company to enforce or to exercise, at any time or for any period of time, any term of or any right arising pursuant to this Agreement shall constitute, and shall not be construed as, a waiver of such term or right and shall in no way affect the Company’s right later to enforce or exercise it.


18.1 The invalidity or unenforceability of any term of or any right arising pursuant to this Agreement shall not in any way affect the remaining terms or rights.


You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.


20.1 If a booking is cancelled by the Customer within 24 hours from the start of the period of hire, 40% of all monies paid will be non-refundable.

20.2 If a booking is cancelled by the Customer within 8 hours from the start of the period of hire, 100% of all monies paid will be non-refundable.

20.3 If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable also subject to legal action for recovering the costs.


The price provided to the Customer at the time of booking is based on the journey specified (Original Journey) by the Customer at the time of booking. Such price will also include a booking fee in the event that a Customer intends to pay by credit or debit card. The booking fee and VAT shall not apply to bookings that are paid for by the Customer in cash. Such price may also include VAT in the event that a Customer intends to pay by credit or debit card. All credit and debit card payments are subject to 4% charge of the actual payment amount.

All cash payments shall be made directly to the driver and We act as agent for the driver when processing the cash booking. All cash bookings are accepted by Us on behalf of the driver and in such circumstances all reference in this clause 20 to Us, shall be a reference to the driver and these terms shall be considered the terms of trading between the driver and the Customer.

For Online bookings the price quoted is the price you pay (original journey). We reserves the right to charge the Customer for any additional costs which may be incurred by Us as a result of any variation or deviation from the Original Journey specified at the time of booking. The Customer will be responsible for the conduct of all passenger(s) and shall pay for any loss and/or damage caused by the such passenger(s) to the vehicle or any other property of the Airportskarz, including but not limited to cleaning costs following any spillage or soiling of the vehicle.

If the booking is cancelled upon arrival of the vehicle to collect the Customer of any passenger(s) a cancellation fee will be payable by the Customer to Us. Any cancellation fee is based on Our current cancellation charge rate, which is available on request.

The Customer and any passenger(s) and any luggage or personal items shall be ready for collection at the time stipulated by the Customer when the booking is made. We will allow 10 minutes for waiting or loading, when picking up the Customer and passenger(s). We reserves the right to charge the Customer for the total loading/waiting time (this includes the first 10 minutes) at its current rate which is £24.00p per hour. In relation to collections from airports the Company will allow 30 minutes (starting from the last estimated arrival time known). Thereafter We reserves the right to charge the Customer for the waiting/loading time after the 45 minutes. All car parking fees will also be chargeable to the Customer for collections from airports, seaports or international and domestic train terminals.

Prices on the following dates, 24th December From 18:00 hours to 27th December 06.00 hours and 31st December 18:00 Hours to 1st January 23.59 hours will be charged at “time and a half” higher than normal prices quoted on our web pages.

Privacy Policy

  • Our service is an airport transfer and we are committed to protecting any data collected via website Telephone, Fax or any other means of communication systems for this purpose. When booking our airport transfer service you agree to the use of the data we collect in accordance with this privacy policy outlined.
  • We will collect all the information required for the booking. This would include Name, Address, Flight Numbers, Destination or Addresses, Travel Dates, Email Address, Telephone Numbers etc. All of this information collected is encrypted.
  • We will use your Email address and telephone numbers to contact you with confirmation of bookings and any other details pertaining to the bookings.
  • All online payments are handled by Paypal and in this instance we do not handle any information. However, when you submit your card details over the phone we only hold the details until the bookings are completed.
  • We do not have any cookies on our website.